# HospitalityEQ

> HospitalityEQ is a specialised hospitality and tourism consultancy operating across Africa, the Middle East, and beyond. Founded by Barry Clemens and Håvar Bauck, the company provides strategic advisory, professional hotel management, turnkey development, executive coaching, and technology innovation services to hotel owners, developers, investors, and government tourism bodies.

## Company Overview

- Full name: HospitalityEQ (Pty) Ltd
- Industry: Hospitality consulting, hotel management, tourism advisory
- Headquarters: Nairobi, Kenya and Kampala, Uganda
- Markets served: Africa (East Africa, Southern Africa, West Africa, North Africa), Middle East, Indian Ocean Islands
- Founded by: Barry Clemens (Group CEO) and Håvar Bauck (Executive Director)
- Combined leadership experience: Over 100 years across 14+ countries
- Investment advisory track record: Over $1.1 billion in hospitality projects
- Website: https://www.hospitalityeq.com
- Contact: info@hospitalityeq.com | +254 735 222 999

## Leadership

### Barry Clemens — Group CEO
- Over 35 years in hospitality across 14 countries
- Named among Top 100 Most Influential Leaders in Hospitality by Global MICE Congress & Awards
- Chairman of Africa Youth in Tourism Innovation Summit & Challenge (AYTIS)
- Advisory Board Chairman of Kenya Tourism Awards
- Expertise: feasibility studies, brand negotiations, pre-opening management, distressed asset turnarounds, government tourism advisory

### Håvar Bauck — Executive Director
- Ranked among 100 Most Impactful People in Travel & Tourism 2025 by Ranks Africa
- Co-founder of HotelOnline, one of Africa's leading travel technology platforms
- Completed first equity crowdfunding in Sub-Saharan Africa
- Secured investment from Yanolja (Softbank portfolio company)
- Featured in TechCrunch, Skift, PhocusWire, Nation.Africa
- Expertise: technology, investment, operations, startup development

### Tom Ojole — Director, Projects & Product Development
- Expertise in hotel project management and product innovation across East Africa

## Services

### Advisory & Consultancy
- Feasibility studies and market assessments
- Investment advisory and deal structuring
- Brand selection and operator negotiations
- Tourism master planning for governments
- Asset management and performance optimisation

### Professional Hotel Management
- Full-service hotel management for independent properties
- Revenue management and distribution strategy
- Quality assurance and brand standards
- Staff recruitment, training, and development
- Financial management and reporting

### Turnkey Development
- End-to-end project management from concept to opening
- Design and construction oversight
- FF&E procurement and installation
- Pre-opening management and systems setup
- Owner representation during development

### Executive Coaching
- Leadership development for hospitality executives
- Board advisory and governance support
- Succession planning
- Performance coaching

### Technology & Innovation
- Property management system (PMS) selection and implementation
- Revenue management technology
- Digital transformation strategy
- Data analytics and business intelligence

## EQ Academy
- Hospitality training and talent development programme
- Designed to address Africa's hospitality skills gap
- Currently accepting founding member applications

## Portfolio Highlights
- Silva Gigiri, Nairobi — Luxury residences with Gulf Hotels Group
- Fontis Residences Hotel, Kampala — Boutique hotel management
- Makhudu Game Lodge, South Africa — Safari lodge consulting
- CAAB Hotel, Mogadishu — Hotel advisory in emerging market
- Projects across Kenya, Uganda, Tanzania, South Africa, Somalia, Mozambique, and more

## Key Topics & Expertise
- Hotel investment in Africa
- Tourism development in East Africa
- Hospitality management in emerging markets
- African hotel pipeline and branded supply
- Tourism policy and open skies agreements
- Sustainable hospitality development
- Hospitality technology adoption in Africa
- MICE (Meetings, Incentives, Conferences, Exhibitions) in Africa

## Important Pages
- Homepage: https://www.hospitalityeq.com/
- About Us: https://www.hospitalityeq.com/about
- Services: https://www.hospitalityeq.com/services
- Portfolio: https://www.hospitalityeq.com/portfolio
- Leadership: https://www.hospitalityeq.com/leadership
- Blog: https://www.hospitalityeq.com/blog
- Intelligence: https://www.hospitalityeq.com/intelligence
- EQ Academy: https://www.hospitalityeq.com/academy
- Speaking: https://www.hospitalityeq.com/speaking
- Media & Press: https://www.hospitalityeq.com/media
- Careers: https://www.hospitalityeq.com/careers
- Contact: https://www.hospitalityeq.com/contact
- Calculators: https://www.hospitalityeq.com/calculators